Uncategorized28 Feb 2007 08:48 pm
“It was probably the best return policy in retail,” said Jamil Brush, a 30-year-old Los Angeles claims examiner. “They pretty much would take back anything.”
But even grateful shoppers suspected that others were abusing the policy. After all, Brush added, “what, basically, would stop someone from buying something, using it for a little bit, and taking it back?”
This week, after losing “tens of millions of dollars” annually on the policy, Costco said enough.
Costco halts liberal electronics return policy - Los Angeles Times